Tom Austin

Owner/President

Tom Austin, the Owner/President of Austin Homes, Inc., began his professional career in 1989 as a mobile home transporter. Through his career advancements, he became a Certified Installer in Kentucky, where he continues to expand his business. Tom is actively involved in the Kentucky Manufactured Housing Institute (KMHI) as a Board of Directors member, engaging in committees dedicated to Legislation and Education.

Justin Austin

Field Manager

Justin, the son of Tom Austin, is a certified installer in Kentucky and Illinois, as well as HUD certified. Serving as our Field Manager, he supervises transport, deliveries, installations, and daily field operations. Justin is actively involved in KMHI and participates in committees focusing on Education and Legislation.

Michelle Austin

General Manager – Central City

Michelle, also known as “Boston,” is the General Manager at our Central City sales center. Joining Austin Homes in 2020 after relocating from Boston, MA, she has swiftly mastered all aspects of the manufactured home industry. As General Manager, Michelle is committed to leading our team and ensuring a seamless home-buying experience for every customer.

Cale Crowder

Home Consultant – Central City

Cale, a Home Consultant at our Central City sales center, began his career in banking in 1998 before transitioning to Austin Homes in 2017. Leveraging his expertise in the manufactured home industry and his background in finance, Cale is equipped to address any inquiries you might have during your journey.

Deidre Williams

Rental Manager/Front Desk Clerk

Deidre has been a valuable member of Austin Homes since June 2024. She plays a vital role in handling daily office duties, overseeing the parts store and inventory, and managing the rental properties. When you visit our office, Deidre will be the first friendly face you encounter, so feel free to drop by and greet her!

Chrissy Barnes

General Manager – Benton

Chrissy, the General Manager at our Benton sales center, joined Austin Homes in April 2019. She began her career as the Customer Care Coordinator at our Central City location, where she managed the service department and ensured customer satisfaction. In 2022, Chrissy transitioned to the Benton sales center, where she now oversees daily operations and leads her team in delivering exceptional service to our clients.

Morgan Shelton

Home Consultant – Benton

Morgan, a Home Consultant at our Benton sales center, has been a valuable member of Austin Homes since 2023. With a dedication to excellence and a drive to assist customers in finding their dream homes, Morgan has played a pivotal role in the growth of our Benton location.

Tara McLevain

Customer Care – Central City

Tara has been with Austin Homes as our Customer Care Coordinator at the Central City location since 2024! She is here to ensure your satisfaction and assist with all your needs after your home is delivered, making your experience with us smooth and enjoyable.

Keelie Mathis

Office Assistant/Customer Care – Benton

Since joining Austin Homes in 2024 as our Office Assistant and Customer Care Coordinator, Keelie has been a vital part of our team. She is dedicated to supporting customers after their new home is delivered, ensuring they feel comfortable, confident, and fully satisfied.